Refund Policy
Last updated: 27 August 2026 · Operated by ARKA OS, registered in Ghana (BN933660726)
The principle
Free businesses exist so you never pay for something you haven’t tried. Beyond that, we’d rather refund a genuine mistake than win an argument — and we expect the same good faith back.
1. Try it before you pay
Every new account gets a number of businesses it can keep for free, along with a market study — so you can see exactly what ARKA finds before spending anything. Nothing is charged automatically, and no card is kept on file.
2. A pack that didn't deliver
If a pack of businesses turned out to be useless to you — the businesses weren’t real, weren’t reachable, or weren’t in your area — email support@earnwitharka.com within 7 days and we’ll refund it in full. A search that finds nothing useful never costs you a business in the first place.
3. Older monthly plans
ARKA no longer sells monthly plans. If your account still has one from before that change, you can cancel it any time in Account → Billing and you keep access until the end of the period already paid for. If a renewal charged you after ARKA stopped selling plans, contact us and we’ll refund it.
4. Wrong or duplicate charges
Billing errors — double charges, charges after cancellation, wrong amounts — are always refunded in full, whenever you spot them.
5. How refunds work
Email support@earnwitharka.com from your account email with the date of the charge. We reply within 2 business days, and approved refunds go back to your original payment method — typically within 5–10 business days, depending on your bank.
6. Fair use of this policy
Refunds are for genuine cases, not a way to use paid features free each month. Repeated subscribe-use-refund cycles may lead to refusal of further refunds or account closure. And nothing in this policy removes rights your local consumer law gives you that can’t be waived.
See also the Terms of Service and Privacy Policy.